Internal rules of the hotel
MEALEA
| Arrival: check-in between 14h and 24h | Departure: check-out before 12h |
A 50% surcharge on the room rate will be applied in case of late check-out
All room rates are based on 2 people
Rooms with extra bed can be occupied by a child under 12 years old free of charge (No breakfast)
Rooms with extra bed can be occupied per adult for an additional charge of $ 12 (with breakfast)
If you cancel or change your reservation more than 7 days before your arrival date, we do not charge a fee
If you cancel or modify your reservation within 7 days prior to your arrival date, we charge a fee equivalent to the price of the first nigh
In case of absence and no-show the day of your reservation, the total amount of your reservation will be charged
A surcharge of 3% is applied on payments made by credit card
An ID (passport, driver’s license, ID card) will be required upon arrival
Breakfast is served from 07:00 to 10:30
When breakfast is included, only the occupants who have paid for the room receive a breakfast.
The hotel’s restaurant (Khmer and French specialties) is open daily from 11:00 to 14:30 and from 18:00 to 22:00
The return to the hotel must be done before midnight
Free parking on the public road is in front of the hotel
The property has a night watchman to ensure safety
It is forbidden to introduce weapons, explosives or any other dangerous substances into the premises of the hotel
It is requested to avoid noise that could affect the tranquility of other guests, especially during the night
Games of chance and drugs are forbidden in the establishment
Sex trafficking is forbidden in the hotel
Our establishment can not be held responsible for any loss of jewelry, gold, silver or other valuables
It is strictly forbidden to cook in the rooms or to use an iron in the rooms (use our laundry service)
Guests are responsible for any damage, broken or lost items belonging to the property
Smoking is not allowed in the rooms
It is forbidden to eat smelly fruits in the rooms, especially the durian
| Swimming pool rules |
| The pool is open from 08h to 20h |
Customers use the pool at their own risk
The pool is open to all guests who know how to swim
Children under 16 years old can only use the pool with their parents’ approval
If children can not swim, they must be under constant supervision of their parents or an adult
The presence of a companion is required for disabled people, access to the pool may be denied otherwise
Access to the pool is prohibited to persons under the influence of alcohol, drugs or any other toxic substance
Diving and doing acrobatic acts, running, pushing, causing disturbances, or any conduct that may endanger his own safety or the safety of others, is totally prohibited.
Spitting or blowing into or around the pool and having an offensive attitude is improper and forbidden
“Non-clean” children must wear towels suitable for swimming, diapers are not allowed
Any damage caused by the customer will be charged
THANK YOU FOR YOUR UNDERSTANDING